Refund policy

Refunds and Returns

If you are not completely satisfied with your purchase, new and unused merchandise in sellable condition may be returned within 30 days for a full refund. Defective merchandise will be replaced to the best of our ability. An original receipt must be present or submitted at the time of the return or exchange.

Reduced price and clearance items are non-returnable.

Shipping is nonrefundable. The customer is responsible for all shipping fees to and from our store.

Merchandise for return or replacement should be sent to:

Halim Time and Glass Museum
Retail Customer Service
1560 Oak Ave
Evanston, IL 60201

Thank you for shopping at the Halim Time and Glass Museum store. All proceeds from our stores support the programs of the museum.